Tuesday, 25 August 2015

Apple to repair iPhone 6 Plus with faulty cameras

If you own an Apple iPhone 6 Plus and are not happy with the way pictures clicked with the device are turning out, we have some good news.  

Apple has acknowledged that in a small percentage of iPhone 6 Plus devices, the rear camera has a component that may fail causing photos to look blurry. The company has started 'iSight Camera Replacement Program for iPhone 6 Plus' under which it will replace the camera free of charge for eligible devices.

Apple says the affected units fall into a limited serial number range and were sold primarily between September 2014 and January 2015. If your iPhone 6 Plus camera is taking blurry pictures, you can check whether it is eligible by entering its serial number on Apple's website.  

In case it is eligible for repair, you can locate an Apple Authorized Service Provider to have the iSight camera replaced. 

Apple clarifies that the iPhone will be examined prior to any service to verify that it is eligible for this program and in working order. "If the iPhone 6 Plus has any damage such as a cracked screen which impairs the camera replacement, that issue will need to be resolved prior to service. In some cases, there may be a cost associated with the repair," it adds. 

Apple may restrict or limit repair to the original country of purchase so the service centre may not repair the phone if you purchased it from another country. 

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